Contact
Contact Santarms – Support for Handmade Indian Handicraft Orders
We’d love to hear from you — orders, support, custom gifts, bulk enquiries or brand partnerships.
“कला में ईश्वर है” — At Santarms, every artwork is a form of devotion.
Email: customercare@santarms.com | Call / WhatsApp: +91 8800 987800
📞 Additional Call-Only Support (No WhatsApp): +91 9707997072
Mon–Sat • 10:00 AM – 7:00 PM IST | Typical response time: within 24 hours
Why Customers & Brands Choose Santarms
From intimate pooja gifts to large corporate hampers, Santarms connects you directly to skilled Indian artisans. When you shop with us, you support families, preserve heritage and receive products made with prayerful care.
Authentic Handicrafts
Every product is 100% handcrafted in India – no mass factory replicas.
Curated For Gifting
Thoughtfully packed for weddings, festivals, corporate events and returns.
Reliable Support
Real humans on phone, email & WhatsApp to guide you before and after purchase.
Our Promise of Trust, Quality & Care
- ✅ Carefully inspected, artisan-made products before dispatch.
- ✅ Transparent communication on orders, tracking & support.
- ✅ Government-recognised Indian MSME & exporter for handicrafts.
- ✅ Long-term relationships with repeat customers, corporates & NRIs.
- ✅ Each purchase supports artisan livelihoods — “कला से कर्म तक”.
4.4★ rating with hundreds of happy customers across marketplaces and our website.
Registered Address
183, Rosewood Apartment,
Sector 13, Dwarka, New Delhi – 110075, India
Call / WhatsApp
Phone / WhatsApp:
+91 8800 987800
Call-only Helpline (No WhatsApp):
+91 9707997072
Working Hours
Monday – Saturday: 10:00 AM – 7:00 PM IST
Sundays & major festivals: Email / WhatsApp support only.
Business & Legal Details
Santarms is the crafts brand of BIMLESH SKILL AND CRAFTS PRIVATE LIMITED, an Indian private limited company focused on artisan skill development and handicrafts.
Brand: Santarms – Buy Indian Handicrafts Online
Company: BIMLESH SKILL AND CRAFTS PRIVATE LIMITED
Registered State: Delhi, India
Incorporation Date: 14 May 2018
GSTIN: 07AAHCB8249A1ZT
PAN: AAHCB8249A
CIN: U52609DL2018PTC333859
IEC: AAHCB8249A
GeM Seller ID: VCSB210004041017
Government Registrations & Certifications
For our customers, institutions and government buyers, Santarms operates as a fully compliant, government-registered MSME unit. Every order is backed by verified registrations so that you can shop with complete trust and transparency.
MSME Sustainable (ZED) – ZED Bronze
Unit Name: BIMLESH SKILL AND CRAFTS PRIVATE LIMITED
Awarded ZED Bronze under the MSME Sustainable (ZED) Certification Scheme by the Ministry of Micro, Small & Medium Enterprises, Government of India.
Unit Address: 183, Rosewood Apartment, Sector 13, Dwarka, New Delhi – 110075
UDYAM Registration No.: UDYAM-DL-10-0016231
Date of Issue: 20 February 2023 | Validity: 3 years from the date of issue
ZED (Zero Defect, Zero Effect) recognises our commitment to quality production with minimal environmental impact.
Udyam Registration (MSME)
Udyam Registration Number: UDYAM-DL-10-0016231
Name of Enterprise: BIMLESH SKILL AND CRAFTS PRIVATE LIMITED
Major Activity: Manufacturing of wood products, handcrafted articles and artisan-made decorative goods.
Being a registered MSME means your purchases directly support a recognised Indian small business and its artisan network.
RCMC – Export Promotion Council for Handicrafts (EPCH)
Name of Exporter: BIMLESH SKILL AND CRAFTS PRIVATE LIMITED
Registration Number: RCMC/EPCH/04739/2025-2026
IEC Number: AAHCB8249A | PAN: AAHCB8249A
Registered As: Merchant Cum Manufacturer Exporter
Description of Goods / Services: Handicrafts
Issue Date: 12/08/2025 | Valid Upto: 31/03/2026
RCMC from EPCH authorises us as a registered Indian handicraft exporter, enabling safe and compliant export of Santarms creations to buyers worldwide.
Importer–Exporter Code (IEC)
IEC: AAHCB8249A
Firm Name: BIMLESH SKILL AND CRAFTS PRIVATE LIMITED
Nature of Concern: Private Limited Company
Date of Issue: 04/12/2018
Registered Address: 183 T/F MIG, Sector 13, Dwarka Phase II, New Delhi – 110075
IEC issued by DGFT enables us to export Indian handicrafts worldwide with full compliance.
DPIIT – Startup India Recognition
BIMLESH SKILL AND CRAFTS PRIVATE LIMITED is recognised as a Startup by the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce & Industry, Government of India.
Certificate Type: Startup India – DPIIT Recognition
Date of Issue: 18/02/2019
This recognition supports innovation in Indian handicrafts and artisan empowerment.
NSIC – Government Purchase Enlistment
Ref No.: NSIC/GP/NTO/2022/94028
Valid From: 18/01/2023 | To: 17/01/2025
Factory Address: 183, Rosewood Apartment, Sector 13, Dwarka, Phase 2, Pocket A, New Delhi – 110075
Directors: Tarun & Dalbir Singh Bhoria
NSIC enlistment allows government departments to purchase directly from Santarms under MSME schemes.
These registrations and certifications confirm that Santarms operates as a compliant Indian business, committed to quality, sustainability and fair artisan-led manufacturing.
🎁 Craft-a-Wish (Custom & Bulk Orders)
Looking for personalised gifts, wedding hampers, festival returns or corporate gifting? “यथा इच्छा, तथा कला।” — Tell us your wish, we’ll craft it with our artisans.
Request a Custom QuoteExplore: Home Décor • Puja Articles • Handcrafted Women’s Jewellery • Our Story
Crafted with love by Indian artisans — The Real Roots of India.
We’re here to help you.
For any order, product question, custom gifting or partnership enquiry, share your details below and our team will respond within 24 hours (Mon–Sat).
Address
183, Rosewood Apartment, Sector 13, Dwarka, Delhi, 110075
Information
+91 8800 987800
customercare@santarms.com
Social Media
We're Open
Customer Support Hours:
Mon – Sat: 10:00 AM – 7:00 PM IST
Sundays & festivals: Email / WhatsApp support only