Careers at Santarms

Careers at Santarms

Shape the Future of Indian Handicrafts – In India and Around the World

At Santarms, we don’t just sell products—we nurture heritage, empower artisans, and take Indian craftsmanship global.

Headquartered in New Delhi and rooted in India’s vibrant artisan communities, Santarms is on a mission to bridge the gap between traditional Indian craftsmanship and the modern global marketplace. Whether it’s handcrafted wooden decor, eco-friendly Ganesh idols, or culturally rich home accents—our products are being cherished across borders.

We're growing—and we want passionate, purpose-driven people to grow with us.


Why Work With Us?

  • 🔸 Work with Purpose: Be part of a brand that uplifts real artisans

  • 🔸 Global Exposure: Get hands-on experience in exports and international trade

  • 🔸 Dynamic Culture: A creative, fast-moving environment where your ideas matter

  • 🔸 Flexible Models: On-site, hybrid, and remote roles available

  • 🔸 Startup Spirit: Learn cross-functional skills and grow quickly

Whether you’re a creative storyteller, a logistics genius, a B2B sales expert, or a passionate export professional—Santarms is the place where your talent meets purpose.


🌍 We're Hiring: Domestic + Export Division


🔹 Export Business Executive (Full-Time | Delhi / Remote + Field)

Take Indian handicrafts to the world.

Responsibilities:

  • Handle global buyer inquiries (B2B/B2C)

  • Prepare Proforma Invoices, Export Documentation (IEC, HS Code, etc.)

  • Coordinate with CHA, shipping, DGFT, and freight partners

  • Manage profiles on TradeIndia, IndiaMART, Amazon Global, Etsy, Alibaba

Ideal Candidate:

  • 1–3 years experience in handicraft/textile exports

  • Excellent English and email communication

  • Understanding of international trade terms


🔹 International Sales Manager (B2B) (Part-Time / Freelance / Commission-Based)

  • Generate and close international bulk orders

  • Represent Santarms in virtual exhibitions and trade fairs

  • Build wholesale partnerships with global handicraft buyers, boutiques, and retailers


🔹 E-Commerce Operations Executive (Full-Time | Delhi / Remote)

  • Manage product uploads, orders, inventory, and customer queries

  • Shopify or WordPress experience preferred

  • Coordinate with artisans and logistics partners


🔹 Artisan Relations Officer (On-Field | North India Preferred)

  • Visit artisan hubs and onboard new craftspeople

  • Ensure quality checks and packaging

  • Capture artisan stories for social media and export branding


🔹 Social Media & Content Intern (Remote / Freelance)

  • Create reels, stories, and behind-the-scenes content

  • Write blogs on Indian crafts and export culture

  • Bonus: Knowledge of SEO, Pinterest, or video editing


🔹 Customer Care Representative (Remote | Hindi + English)

  • Handle WhatsApp, phone, and email queries

  • Use support tools like Tidio, Freshdesk, or Zoho


🔹 Export Intern (Paid Internship) (2–3 months | Remote)

  • Learn international market research, quotation drafting, and trade compliance

  • Assist in managing trade portals like Amazon Global, Etsy, and more

  • Perfect for MBA / Export Management students


🚀 Perks of Working at Santarms

  • Work with a brand certified under MSME ZED

  • Be part of a company registered with IEC, GST, PAN & CIN

  • Collaborate with artisans from across India

  • Help build India’s voice in global handmade exports

  • Join a team that supports sustainability, culture, and growth


📩 How to Apply

Send your resume + a short cover letter to:
📬 careers@santarms.com
Use the subject line: “Job Title – Your Name”

Interns, freelancers, or consultants can attach their portfolio or work samples.


🌟 Not Seeing Your Role?

We’d still love to hear from you. If you’re passionate about Indian crafts, e-commerce, or exports, email us with the subject: “Open Application”